SHIPPING POLICY
Domestic Shipping (Belgium)
We ship all domestic orders within Belgium using Bpost.
Delivery typically takes 2–5 business days, depending on your location.
Shipping Costs
Shipping costs are calculated at checkout.
Lucky for you, we offer free shipping for every order in Belgium
Order Processing
Once your order is placed, please allow 1–4 business days for us to process and prepare it for shipment.
You will receive a confirmation email with tracking information once your order has been dispatched.
International Shipping
We offer international shipping to selected countries using Bpost.
Delivery times vary depending on your location, but most international orders are delivered within 5–15 business days.
Shipping Costs
Shipping fees for international orders are calculated at checkout and depend on the destination country.
Order Tracking
Once your order has been shipped, you will receive an email with tracking details.
You can use this tracking number to follow your shipment.
Processing Time
We aim to process and ship all orders within 1–4 business days.
Orders placed during weekends or public holidays will be processed on the next business day.
Undeliverable Packages
If your order is returned to us due to an incorrect address or failure to claim the package, we will contact you to arrange reshipping.
Additional shipping costs may apply.
Damaged or Lost Packages
We take great care in packaging your order.
If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.
In the rare case that your package is lost in transit, we will work with Bpost to investigate and assist you with a solution.
Contact
For any questions regarding shipping, please contact: