SHIPPING POLICY

 

Domestic Shipping (Belgium)

We ship all domestic orders within Belgium using Bpost.
Delivery typically takes 2–5 business days, depending on your location.


Shipping Costs

Shipping costs are calculated at checkout.
Lucky for you, we offer free shipping for every order in Belgium


Order Processing

Once your order is placed, please allow 1–4 business days for us to process and prepare it for shipment.

You will receive a confirmation email with tracking information once your order has been dispatched.


International Shipping

We offer international shipping to selected countries using Bpost.

Delivery times vary depending on your location, but most international orders are delivered within 5–15 business days.


Shipping Costs

Shipping fees for international orders are calculated at checkout and depend on the destination country.


Order Tracking

Once your order has been shipped, you will receive an email with tracking details.

You can use this tracking number to follow your shipment.


Processing Time

We aim to process and ship all orders within 1–4 business days.

Orders placed during weekends or public holidays will be processed on the next business day.


Undeliverable Packages

If your order is returned to us due to an incorrect address or failure to claim the package, we will contact you to arrange reshipping.

Additional shipping costs may apply.


Damaged or Lost Packages

We take great care in packaging your order.

If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.

In the rare case that your package is lost in transit, we will work with Bpost to investigate and assist you with a solution.


Contact

For any questions regarding shipping, please contact:

📧 tinquiete.antwerp@gmail.com