PRIVACY POLICY
Privacy
At T’inquiète Antwerp, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and which third parties we may share it with when you visit our website or place an order.
Information We Collect
When you visit our website, place an order, create an account, contact us or interact with our website, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Order and transaction information
- IP address and device information
- Browser and website activity
- Interactions with our advertisements and website
Payment information is processed securely by our payment providers. We do not directly store your full payment card details.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support
- Send important information regarding your order
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Measure the performance of our marketing
- Show more relevant advertisements, where permitted
- Send marketing communications when you have given us permission to do so
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to make the website function correctly, understand how visitors use our website and improve our services.
Where required by law, advertising and analytics cookies will only be used after you have given your consent.
You can change or withdraw your cookie preferences through the cookie settings available on our website.
Meta Pixel & Advertising
We use technologies provided by Meta Platforms, including the Meta Pixel and, where applicable, Advanced Matching and the Conversions API.
These technologies help us understand how people interact with our website, measure the effectiveness of our advertising and show more relevant advertisements on platforms such as Facebook and Instagram.
Depending on your consent and the technologies used, information such as website activity, purchases, device information and certain contact information may be shared with Meta. Where applicable, contact information used for matching purposes is securely hashed before being transmitted.
Meta may process this information in accordance with its own privacy policies.
Sharing Your Information
We only share personal information with third parties when necessary to operate our store and provide our services.
This may include service providers such as:
- Shopify, which powers our online store
- Payment providers
- Shipping and fulfilment partners such as Bpost
- Meta Platforms for advertising and measurement
- Analytics and other technical service providers
These parties may only process your information in accordance with applicable privacy laws and their respective privacy policies.
We do not sell your personal information.
Data Retention
We keep your personal information only for as long as necessary to provide our services and comply with legal, accounting and regulatory requirements.
Your Rights
Under applicable data protection laws, including the GDPR, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing
- Withdraw your consent
- Request a copy of your personal information
To exercise any of these rights, contact us using the email address below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technologies or legal requirements.
The latest version will always be available on this page.
Contact
For questions about this Privacy Policy or the way we process your personal information, please contact: